Connect Email to POP or IMAP

Check your email online via our webmail platform or through your third party email client. If you would like to use a third party email client to access your Suddenlink email, please use the settings listed below.


What is the difference between IMAP and POP?

IMAP (Internet Message Access Protocol) is a popular protocol that keeps your email on the server and always synchronized across all your devices. For example, if you delete, send or mark a message as unread on one device, it is reflected on all your devices. IMAP is recommended for those who check their email on multiple devices since it provides a more consistent experience across all devices.

POP (Post Office Protocol) downloads your email onto your device. Therefore, actions on one device are not reflected on other devices. Using the same example, if you delete, send or mark a message as unread on one device, the changes will not be reflected on other devices. If you access your email on multiple devices, IMAP is the recommended option.

Email Settings

Here are the settings you will need to set up your email client, whether you prefer to use IMAP or POP.

IMAP (inbound)
Incoming Mail Server: imap.suddenlink.net

Incoming mail port (SSL): 993 (Secure Connection. Recommended if your email client supports)
Incoming mail port: 143
 (Not recommended. Legacy mail clients only)


POP (inbound)
Incoming Mail Server: pop.suddenlink.net

Incoming mail port (SSL): 995 (Secure Connection. Recommended if your email client supports)

Incoming mail port: 110 (Not recommended. Legacy email clients only)

SMTP (outbound)
Outgoing Mail Server: smtp.suddenlink.net


Outgoing mail port (SSL): 465 (Secure Connection. Recommended if your email client supports)
Outgoing mail port: 25 or 587 (Not recommended. Legacy email clients only)

Username & Password
Username: your full email address, including the @domain.net at the end (i.e. @suddenlink.net) Password: The password set to your particular email address

Note: Outgoing server verification/authentication must be enabled and on. If your email client has the option or checkbox that says My outgoing server requires authentication this will need to be checked along with use same settings as my incoming mail server.

If the email client asks for Clear Text Authentication, check yes.

The settings above are good for the below domains:

@suddenlink.net - Residential Suddenlink Accounts
@suddenlinkmail.com - Commercial Suddenlink Accounts
@npgcable.com - no longer available for creation
@stjoelive.com - no longer available for creation
@uneedspeed.net - no longer available for creation
@ponyexpress.net - no longer available for creation
@magiccablepc.net - no longer available for creation
@cebridge.net - no longer available for creation
@classicnet.net - no longer available for creation
@kingwoodcable.net - no longer available for creation
@kingwoodcable.com - no longer available for creation
@usamedia.tv - no longer available for creation
@tyler.net - no longer available for creation